Privacy Statement

Date of last revision: May 20th, 2018 (GDPR Revisions)​


Protecting personally identifying information is a core KANTAN value. This Privacy Statement describes how KANTAN collects and uses the personally identifying information you provide on our Web sites and on KANTAN Internet applications that appear on third party websites. It also describes the choices available to you regarding KANTAN’s use of your personally identifying information and the steps you can take to access this information and to request that we correct or delete it.

Ready to learn more?

KantanAI works with some of the world’s largest organization to improve their products and services and deliver smoother customer journeys with A.I.

Update the end user experience on the fly.

Your new features and content are deployed quickly and regularly. Language translation shouldn’t get in your way. We’ll help you deploy content faster.

Focus on product development.

The magic of a fully-integrated cloud translation software. Instead of copying and pasting content, and exporting or importing files for translation, developers can focus on building a better product.


Effortless connectivity.
Increased productivity.

Translation adds complexity to a developer’s environment. The value of automated translation is that it takes the complexity out of translation. After the initial setup, you will be able to focus on what counts - writing better content, software code or postcards from your vacation (since translations will happen automatically… are you getting it?). This is easy to install, and hard to beat.

75% faster new language releases with the Global Delivery Network

What used to take a big three hotel group between six and eight months to launch a new language now takes less than four weeks.

Contacting Us

If you have questions about this Privacy Statement or want to contact us regarding how we handle your data, please send an email to

Kantan Programs and Services

If you apply to become a KANTAN client, we will use the personally identifying information you provide (e.g., your name, address, email address, company information and payment information) to follow up with you about your application and facilitate the platform registration process.

We also use this information to provide you with customer support, platform notifications and to communicate regularly with you. While providing you with customer support (including through the live chat feature on our website) we may also gather additional information from you. From time to time we will also offer you the opportunity to receive information about products or services offered by our third-party partners. We will not share your personally identifying information with these third parties for their marketing purposes, unless we have your permission to do so.

We use information submitted through our Web site or collected through email or hard copy surveys to analyze the characteristics of our customers and improve our services. We will occasionally provide anonymized aggregated statistics about our clients in reports made available to them, to third parties, or to the general public. These reports will not identify individual KANTAN clients.

NOTE: Your personal data will be retained so long as you maintain a valid and registered KantanMT account. Nothwithstanding this, personal data will be deleted within six months of the deactivation of your KantanMT account. This is an non-recoverable action and will ensure that all your personal data is purged from the KantanMT platform.

Data we collect

If you wish to obtain information about KANTAN programs and services, we will collect your name, email address, phone number, and additional company information. We use this information to contact you about your request, or to follow up with you about the programs and services in which you have expressed an interest.

KANTAN Communications

If you sign up for KANTAN newsletters, webinars, our online behavioural advertising notice opt-out reminder e-mails, or other communications or you want to contact us generally, we will collect your contact information to fulfill your request. To unsubscribe, follow the unsubscribe link that appears at the end of each communication.

Consumer Opinion Surveys

We occasionally conduct online consumer surveys to learn about your views on our products and services. We do not collect personally identifying information in these surveys. We use the survey data for research and to improve our services.


Cookies are very small text files that are stored on your computer when you visit certain web pages. We use cookies on our site to:

  • Help you navigate our website
  • Facilitate the sign up and login process for our services
  • Personalize your experience
  • Analyze which pages our site visitors visit
  • Measure advertising and promotional effectiveness
  • Information Automatically Collected By Our Site

As is true of most Web sites, we gather Web server log file information automatically such as your IP address, browser type, referring/exit pages, and operating system. We use this information to administer our website, understand how visitors navigate through our Site and to enhance your experience while using our Site.

Accessing your Information

KANTAN will make commercially reasonable efforts to provide you reasonable access to any of your personally identifying information we maintain within 30 days of your access request. We provide this access so you can review it, make corrections or request deletion of your data. If we cannot honour your request within the 30-day period, we will tell you when we will provide access. 

How We Share Your Personally Identifying Information

We may provide your personally identifying information to companies that provide services to help us with our business activities such as web site analytics or offering customer service. These third parties are authorized to use your personally identifying information only as necessary to provide these services to us.

We may also disclose your personally identifying information:

  • As required by law such as to comply with a subpoena, or similar legal process
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a written government request
  • If KANTAN becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will provide notice before personally identifying information becomes subject to a different privacy statement
  • To any other third party with your prior consent to do so

We will share your personally identifying information with third parties only in the ways that are described in this Privacy Statement. We do not otherwise sell your personally identifying information to third parties.

Linked to other sites

This Privacy Statement applies to KANTAN Web services only. Our Site includes links to other Web sites. If you submit personally identifying information to any of those sites, your information is subject to their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.


Providing security for the personally identifying information you submit via our Site is a priority for KANTAN. We take appropriate security measures to protect against unauthorized access to; or unauthorized alteration, disclosure, or destruction; of your personally identifying information. We use Secure Socket Layer (SSL) to encrypt the transmission of data on the KANTAN web application, payment and login pages.

Please be aware, however, that no transmission of information via the Internet can be entirely secure. You should, therefore, always use caution when submitting personally identifying information online.

Changes to this Privacy Statement

Please note that this Privacy Statement may change from time to time. If we change this privacy statement in ways that affect how we use your personally identifying information, we will advise you of choices you may have as a result of those changes. We will also post a notice on our home page that this Privacy Statement has changed.

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